Frequently Asked Questions
What is an email's priority settings all about?
Last Updated a year ago
Email priority settings - in essence - are an indication of the sender's 'reply-expectancy' time frame from the recipient that s/he sends an email to.
Email communications within the AltanaESP context, plays a vital operational role, and everybody involved - to a greater or lesser extent - with the AltanaESP Network are encourage to make use of the following email priority settings as illustrated in the table below...
|Highest||▲||Urgent, actually need a reply or some kind of action... by yesterday!||Immediate attention to the email would be highly appreciated.||NOW!|
|High||▲||Please pay attention to the email as soon as humanly possible.||Please reply ASAP!||2 - 3 Days|
|Normal||■||Please try to deal with this email during the coming week.||At your earliest convenience please!||Following week|
|Low||▼||Would be really nice if you could reply to this email within the next two to three weeks.||Hope to hear from you in the near future.||2 - 3 Weeks|
|Lowest||▼||A reply any time within the next month... this month that is... would be appreciated.||Some feedback soon will be appreciated.||This Month|
|NONE||•||No particular reply required any time soon, just for your information.||Think that you should know about this, response not required for the time being.||0|