Frequently Asked Questions

What is a designated service account facilitator?
Last Updated 2 years ago

The designated facilitator of a service account is the individual primarily responsible for monitoring and managing the account - and subsequent services - to ensure that the quality of services rendered are in accordance with AltanaESP quality assurance standards.

The designated facilitator remains responsible for services offered to individuals under the AltanaESP Network of Service Umbrella, even when individuals are referred to other specialists within the service network and/or externally.

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